Privacy Policy




PRIVACY POLICY OF JOEFIX-STUDIO.BE & JFX-SHOP.COM

This is the privacy statement of joefix-studio.be. In this privacy statement we explain how we collect and use your personal data.

Last updated: May 2018

A. When does this privacy statement apply?

B. Who is responsible for your data?

C. What data do we collect and how?

D. How do we use your data?

E. Which third parties have access to your data?

F. How do we protect your data and how long do we keep it?

G. How can you exercise your statutory rights?

H. Cookies and the website.

A. When does this privacy statement apply?

This privacy statement applies to all personal data we collect, use, and store about you, when you place an order with us through jfx-shop.com, visit our website or when you contact us. Our website contains links to third party websites. This privacy statement does not apply to the collection of data via the websites mentioned and we are not responsible for this. See the privacy policy of the relevant website (if available) for more information. This privacy statement was last modified in May 2018 and replaces all previous versions. We may change this privacy statement from time to time and inform you of any changes by publishing the amended statement on this website and informing you by e-mail before these changes take effect.

B. Who is responsible for your data?

 Joefix-studio.be and JFX-shop.com is a brand name of Joefix-Studio. We are a major player in the world market of scenery products and accessories. Joefix-studio, located at Moerkerksesteenweg 451 in Sint-Kruis, Belgium, is responsible for the collection and use of your personal data as described in this privacy statement. If you have any questions, comments or complaints about the use of your personal data by Joefix-studio, please contact us info@joefix-studio.be.

C. What data do we collect and how?

We collect two categories of personal data from and about you: (1) name and contact details, (2) social media data.

1. Name and contact details These are the data that you enter yourself when you place an order, such as your first and last name, address and city and your telephone number and e-mail address.

2. Social media information Depending on the settings of your social network, we may receive information from the provider of the service. Facebook or Google account we can receive part of your public social media profile, including your username, profile photo, "likes" and friends. Also when you communicate with us via our social media pages (for example if you post a comment, upload a photo or click on the "like" button) we can receive this information. See the privacy policy of your social media provider for more information about the personal data we receive and how you can change your settings.

3. We collect the above data in three ways: (1) we record the data you enter yourself when you place an order, (2) we automatically record data when you visit our shop site, open a newsletter or when you social media communicates with us.

D. How do we use your data?

Joefix-studio uses your data for the following purposes: (1) to provide our services and to maintain contact with you and (2) for our administration and compliance with laws and regulations.

1. To provide our services and to maintain contact with you If you place an order, order, we use the data described in section 3. Your name, address, VAT no. We do not use this information for other purposes.

We use your contact information to communicate with you. Think for example of sending messages or to warn you by mail that products are back in stock. We also use your contact information to answer your questions if you have contact with us. We use your payment details for handling your payment. Our payment provider (Mollie) checks whether there is a fraudulent booking using, for example, a stolen or blocked credit card.

We use your information to send you newsletters, offers or other promotional messages. We do this via e-mail and other digital channels and social media. You can at all times unsubscribe from receiving newsletters, offers or other promotional messages by clicking on the unsubscribe link in the e-mail or by contacting info@joefix-studio.be.

2. For our administration and for compliance with laws and regulations. We use your personal data for internal, administrative purposes, such as our administration and to comply with our legal and tax obligations. We collect and use your personal information to provide you with our services, to fulfill our legal obligations, for the protection of our legitimate interest or with your consent. When we process your personal data for our legitimate interest you have the right to object at any time for reasons related to your specific situation.

E. Which third parties have access to your data?

 (1) We can make your data available to third parties for the following purposes: with our accountant for carrying out the accounting, (2). Only when Joefix is ​​legally obliged to do so, we provide your details to regulators, tax authorities. 3. Enabling support services For the provision of our services we use third parties, such as IT suppliers, credit card companies, payment providers.

F. How do we protect your data and how long do we keep it?

Joefix-studio has taken technical and organizational security measures to protect your data against loss or unauthorized use, such as unauthorized access to data. In this respect, we take into account the state of the art and the costs of implementation, so that we can guarantee an appropriate security level in view of the risks involved in the processing and the nature of the data to be protected. We keep your data for as long as necessary to achieve the purposes as described in this privacy statement, but in general no longer than 5 years after your last interaction with us, unless and insofar as this is necessary to comply with our legal obligations. or for potential disputes. When we no longer need data, we destroy this data or we anonymize it so that it can not be returned to you.

 G. How can I exercise my statutory rights?

 You can contact us info@joefix-studio.be to exercise the rights granted to you under applicable data protection laws, including (1) the right of access to your data, (2) to correct them, (3) to remove them, (4) to limit the processing of your data, (5) the right to object to processing.

  1. Right of access You can ask us whether or not we process data and, if so, give you access to that data in the form of a copy. When we comply with an access request, we will also provide you with additional information, such as the purposes of the processing.
  2.  Right of rectification You have the right to have your data corrected if they are inaccurate or incomplete. On request we will correct incorrect data about you and, taking into account the purposes of the processing, we will fill in incomplete data. You can also view your data via your account and you can always view or correct this data yourself.
  3.  Right of removal You also have the right to have your personal data deleted, which means that we delete your data and where possible delete it by any other administrator to whom your data was previously disclosed by us. Removal of your personal data only takes place in certain cases described in the law and listed in Article 17 of the GDPR / AVG. This includes situations where your personal data are no longer necessary in connection with the initial purposes for which they were processed.
  4.  Right of restriction of processing You have the right to limit the processing of your personal data, which means that we suspend the processing of your data for a certain period of time. The circumstances that may give rise to this right include situations in which the accuracy of your personal data was disputed, but in which we need some time to verify its (in) correctness. This right does not prevent us from keeping your personal data stored. We will inform you before the restriction is lifted.
  5.  Right of objection You also have the right to object to the processing of your personal data, which means that you can ask us to no longer process your personal data. This only applies if the reason 'legitimate interest' (including profiling) forms the legal basis for processing (see section 4).

H. Cookies & the website

Apart from the information that you voluntarily share with Joefix when using our websites, Joefix also uses cookies and other technological means to collect data.

All information, whether in the form of text, files or images or any other form, is made available by Joefix for information purposes only.

Any interested person may take note of this information, but Joefix reserves the right to change the rules and conditions concerning access to the use of the website without any prior warning, or the entire website. or to subject parts of them to a limitation.

The access to such private parts of the website can be made dependent on the provision of information by the visitor / user of the website. The visitor / user who delivers this information explicitly agrees that this information becomes the property of Joefix and that by the mere communication of information to Joefix, the latter is explicitly authorized to use information in accordance with the Privacy Policy.

The granting of access to the private part of Joefix website through the use of usernames and passwords can at all times be changed or refused by Joefix without this leading to any compensation.

On our website use is made of cookies or similar technologies where information on the device is stored and / or read (for ease of reading all such techniques are called 'cookie' here). For more information about which cookies we use, why and how, and what your choices are, .

 If you have questions, comments or complaints regarding this privacy statement, please contact us at . If you are left with unresolved questions, you also have the right to file a complaint with the Flemisch Data Protection Authority.

The Flemish translation can be obtained on request, mail to info@joefix-studio.be.